Conditions d’utilisation

Welcome to Acesprom. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and online store located at acesprom.shop.

Throughout these Terms, the words “we,” “us,” and “our” refer to Acesprom. The words “you” and “your” refer to any visitor, customer, user, or purchaser who accesses our website or purchases products from us.

Acesprom sells women’s fashion products, including women’s mini dresses, midi dresses, long dresses, tops, trousers, and related apparel items.

By visiting acesprom.shop, browsing our products, creating an account, placing an order, or using any part of our website, you agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website.

If you do not agree to these Terms, you should not access our website or purchase products from our store.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian to use this website and make purchases.

You agree not to use our products, website, or services for any illegal, unauthorized, fraudulent, harmful, or abusive purpose.

You must not transmit any viruses, malware, harmful code, or destructive programs through our website.

A violation of these Terms may result in cancellation of your order, restriction of your access to our website, or other action permitted by law.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

We may update, suspend, limit, or discontinue any part of our website, products, services, prices, features, or policies at any time without prior notice.

You understand that your content, except payment information, may be transferred unencrypted and may involve transmission over various networks or technical changes to conform and adapt to connecting networks or devices. Payment information is encrypted during transfer through secure payment processing systems.

You agree not to copy, reproduce, duplicate, sell, resell, exploit, or misuse any portion of our website, products, service access, product images, product descriptions, branding, or website content without our written permission.

3. Accuracy of Website Information

We make reasonable efforts to ensure that the information on acesprom.shop is accurate, complete, and current. However, we do not guarantee that all information on our website is always error-free, complete, or up to date.

Product descriptions, prices, promotions, availability, shipping times, colors, sizing information, and other content may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on our website is inaccurate, even after an order has been submitted.

4. Product Information

Acesprom sells women’s clothing and fashion products, including mini dresses, midi dresses, long dresses, tops, trousers, and related apparel items.

We make reasonable efforts to display product images, colors, sizing, materials, and descriptions accurately. However, actual product colors may vary slightly due to lighting, photography, screen settings, device displays, and production batches.

Product measurements may vary slightly due to manual measurement, fabric characteristics, style design, and manufacturing differences.

Customers are responsible for reviewing product descriptions, size charts, colors, materials, and care instructions before placing an order.

5. Product Availability

All products are subject to availability.

We reserve the right to limit the quantity of any product or discontinue any product at any time.

If a product becomes unavailable after you place an order, we may contact you to offer a replacement, exchange, store credit, refund, or cancellation of the affected item.

We are not responsible for any product being unavailable, discontinued, or out of stock.

6. Pricing and Promotions

Prices for our products are listed on acesprom.shop and may change at any time without notice.

We reserve the right to modify, suspend, or cancel promotions, discounts, coupon codes, sales, or special offers at any time.

Discount codes must be used according to their stated terms. Only one discount code may be allowed per order unless otherwise stated.

We reserve the right to cancel or refuse any order where a pricing error, discount misuse, technical error, or unauthorized promotion use is identified.

7. Orders

When you place an order on acesprom.shop, you agree to provide current, complete, and accurate purchase and account information.

After you place an order, you may receive an order confirmation email. This confirmation means we have received your order, but it does not guarantee final acceptance of the order.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized activity
• Payment issues
• Incorrect shipping information
• Violation of these Terms
• Abuse of promotions or discounts
• High-risk order detection
• Requests from payment processors or security systems

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.

8. Payment

Payment must be completed at checkout using the payment methods available on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

All payments are processed by secure third-party payment providers. We do not directly store complete credit card or debit card numbers.

Orders may be subject to payment verification, fraud screening, or additional security checks before processing.

If payment is declined, reversed, disputed, or flagged as high-risk, we may cancel or hold the order.

9. Shipping and Delivery

Shipping and delivery are handled according to our Shipping Policy and the shipping information displayed at checkout.

Delivery times are estimates only and may vary depending on destination, shipping carrier, customs processing, logistics conditions, holidays, weather, address accuracy, and other factors outside our control.

We are not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses, failed delivery attempts, or events beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information at checkout.

If a package is returned, delayed, lost, or undeliverable due to incorrect or incomplete customer information, additional shipping fees may apply.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Customers must review and follow the return instructions before sending any item back.

Returned items must meet our return eligibility requirements. Items that are worn, washed, damaged, stained, altered, missing tags, or returned outside the allowed return period may not qualify for a refund or exchange.

Original shipping fees and return shipping fees may be non-refundable unless otherwise required by law or caused by our error.

11. Account Information

You may be able to create an account on our website to manage orders, addresses, and account details.

You are responsible for maintaining the confidentiality of your account login information and for all activity under your account.

You agree to notify us immediately at info@acesprom.shop if you believe your account has been accessed without authorization.

We are not responsible for losses caused by your failure to protect your account information.

12. Customer Communications

By placing an order or contacting us, you agree that we may contact you by email or other available contact methods regarding your order, payment, shipping, delivery, return request, customer service request, or account.

Transactional messages related to orders are not marketing communications.

If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us at info@acesprom.shop.

13. User Comments, Feedback, and Submissions

If you submit reviews, comments, feedback, photos, suggestions, ideas, or other content to us, you agree that we may use, edit, publish, display, reproduce, translate, and distribute such content for business, marketing, customer service, and website improvement purposes.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You must not submit content that is unlawful, abusive, defamatory, obscene, threatening, misleading, offensive, harmful, or contains malware or harmful code.

We reserve the right to remove or refuse any content that we consider inappropriate or in violation of these Terms.

14. Intellectual Property

All content on acesprom.shop, including text, graphics, product images, logos, icons, banners, layouts, designs, product descriptions, website structure, and other materials, is owned by or licensed to Acesprom and is protected by intellectual property laws.

You may not copy, reproduce, modify, publish, sell, distribute, display, or use our website content for commercial purposes without our written permission.

Unauthorized use of our intellectual property may result in legal action.

15. Third-Party Tools and Services

Our website may use third-party tools, apps, plugins, payment processors, analytics services, marketing services, shipping providers, and other service providers.

We are not responsible for the content, accuracy, security, policies, or practices of third-party tools or services.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

16. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us.

We are not responsible for third-party websites, including their content, privacy practices, products, services, or business practices.

You access third-party websites at your own risk.

17. Prohibited Uses

You agree not to use our website, products, or services for any prohibited purpose, including but not limited to:

• Violating any law, regulation, or legal requirement
• Infringing intellectual property rights
• Submitting false or misleading information
• Uploading or transmitting viruses, malware, or harmful code
• Collecting or tracking personal information of others without permission
• Harassing, abusing, insulting, harming, defaming, threatening, or discriminating against others
• Interfering with website security features
• Attempting unauthorized access to our website, servers, systems, or customer accounts
• Using our website for fraudulent purchases, chargeback abuse, or payment fraud
• Misusing promotions, discount codes, referral programs, or store credit
• Reselling our products in a misleading, unlawful, or unauthorized manner
• Scraping, crawling, copying, or extracting website data without permission

We reserve the right to terminate your access to our website or cancel orders if you violate any prohibited use.

18. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis, except as otherwise required by applicable law.

We do not guarantee that our website will be uninterrupted, timely, secure, error-free, or free from viruses or harmful components.

We do not guarantee that all product descriptions, images, colors, sizing, prices, or availability will always be accurate, complete, or current.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

19. Limitation of Liability

To the fullest extent permitted by law, Acesprom and its owners, employees, service providers, partners, suppliers, and affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of profits, lost revenue, lost savings, loss of data, replacement costs, delivery delays, product unavailability, website errors, or any similar damages.

Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

20. Indemnification

You agree to indemnify, defend, and hold harmless Acesprom, its owners, employees, service providers, suppliers, partners, and affiliates from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Your misuse of our website or services
• Your violation of third-party rights
• Your fraudulent, abusive, or unauthorized activity

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.

The unenforceable portion will be considered separated from these Terms, and the remaining provisions will remain valid and enforceable.

22. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may terminate or restrict your access to our website, cancel orders, or refuse service if we believe you have violated these Terms or engaged in fraudulent, harmful, abusive, or unlawful conduct.

Termination does not affect rights and obligations that arose before the termination date.

23. Force Majeure

We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, strikes, labor disputes, shipping disruptions, customs delays, government actions, war, terrorism, pandemics, technical failures, supplier delays, or carrier issues.

24. Privacy

Your use of our website is also governed by our Privacy Policy.

By using acesprom.shop, you acknowledge that your personal information may be collected, used, processed, and shared according to our Privacy Policy.

25. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the updated version on acesprom.shop.

The updated Terms will be effective immediately upon posting unless otherwise stated.

It is your responsibility to review these Terms periodically. Your continued use of our website after changes are posted means you accept the updated Terms.

26. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and Acesprom regarding your use of our website and purchase of our products.

These Terms replace any prior agreements, communications, or proposals between you and us regarding the website or services.

27. Contact Information

If you have any questions about these Terms of Service, please contact us:

Acesprom

Email: info@acesprom.shop